Frequently Asked Questions
Please contact us if we haven’t answered your question below.
How is Orion360s different from other virtual tour companies ?
Experience and professionalism. We have a long track record of producing virtual tours that deliver real results. Our 3D space is not just 3D models or virtual tours, it's a whole new form of 3D media that offers an experience to explore a place as if you were living in it. so if a companies portfolio seems a bit “sparse” there is probably a good reason. Get behind the shiny new website and find out what you should be looking for.
What is a virtual tour?
A virtual tour is a complete 360-degree view of a space with which a user can interact. With a good virtual tour, the user feels as if they’re standing within a space, controlling their movement within the area, zooming in and out, giving them the ability to focus in on areas of interest.
How can virtual tour helps my business ?
When potential customers search for your business by name on Google, they will see the images displayed directly on the search results page. These panoramic images will also be published on Google, Local pages, Google Maps and other Google properties and give customers a better sense of the layout, decor and beauty of your business interior. Using easy-to-use html snippets or Maps APIs, you can also link these images to your own business website, attracting potential customers who visit your website too.
How do my customers use it?
Your Google Virtual Tour will integrate seamlessly with all of the ways your customers will search for you on Google. This includes MAPS, regular SEARCH. Everybody’s using Google Maps for directions these days and this rich content will be right at their fingertips!
Google Maps ?
A Google Maps interface enables users to see 360 virtual tours that are geographically removed from each other. Large numbers of virtual tours can be linked via a map making it easy for the user to understand how the locations relate to each other.
Floor Plans ?
Tours can be linked to a floorplan, so that users can feel orientated and choose how and where to move within a space. This is particularly useful for architects or property developers
What’s the advantage of having a virtual tour on your website?
A virtual tour which is relevant to the viewer can help both build a brand and sell a product, through showcasing the space or products that will best inspire your audience. They enable you to bring your audience closer to you.
What is the process and my involvement in having a virtual tour ?
A virtual tour photography shoot typically takes from 1 to 4 hours. About one week’s advance notice is all we need.
Photo shoots will include the main areas of your business customers will see if they visit you on a typical business day. You’ll also need to decide if you want people, props, or food posed and placed in the scene (some restrictions apply).
Working with the photographer ahead of time to prepare and stage your location prior to the day of the photo shoot will ensure an efficient process and present only the areas and visuals you want to highlight .
What sort of features can be included in a virtual tour?
There are a number of different options you may want to consider, so take a look at our services page to find out more. Examples include menus, navigation aids to help you move around the tour, maps, audio, video clips, still photographs.
What is 'Virtual Tour Interface' ?
This is the set of menus, buttons, links and clickable elements such as maps, floor plans, hotel bookings & online orders, that allows the viewer to move around a virtual tour from room to room, or location to location or book his stay directly or even ordering food online.
I heard people talk about 'hotspots', what are they ?
We can also to integrate “hotspots” – special links within a tour. On this virtual tours for hotspots indicate that more information is available. Clicking on the hotspot launches a small window (info pane) which gives further information on the exhibit. For example a hotspot located over a doorway may move you to the next room when clicked.
Will the photo shoot disrupt my business ?
Through communication with you and pre-shoot preparation, we minimize any disruptions to your business. We work around your schedule to make sure your photography is done at a convenient time.
How much does virtual tour cost ?
Our high quality tours are competitively priced and we are happy to provide quotations on request. It just may cost less than you think! Tell us about your project and we will be happy to help.
I have plenty of photos on my website so I am not sure that I need a virtual tour. Why do I need one?
Here are some excellent reasons you need a tour:
Website visitors now expect to see them, particularly on mobile devices.
Static photographs – no matter how good they are , do not convey the feeling of actually being there. Looking around, interacting and engaging with your potential customers is so important these days. You do not get this from either photographs or video.
You have invested time and money in your business, you are passionate about it. Virtual tours are the best way to promote your business, your venue, your property online – without a doubt.
What will the photographer do i can do it myself ?
All our Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using specialized equipment that, once uploaded to Google’s proprietary software, will be transformed into 360-degree panoramic imagery and a virtual walk through of your business. Using Google’s sophisticated image stitching, HDR image matching and other technologies make it possible to produce these panoramic virtual walk-throughs.
Can i put the Virtual Tour on my website ?
Yes. You can embed the tours and images on your own website via links we provide or we offer assistance in getting the tour onto your site. You can also place links to the tours in social media such as Facebook and Twitter.
I have a question that is not listed here.....
Get in touch with us, we’ll be happy to help out with that missing question and add it here.